1. Introduction
The CWÉN website is owned and operated by CWÉN the trading name of Entalla Group Limited. Entalla Group Limited is a company registered in England with company number 11628110 and registered office at 71-75 Shelton Street, London, UK, WC2H 9JQ

These Terms of Use affect your legal rights and obligations so please read them carefully. If you do not agree to be bound by these Terms of Use, do not use our website. If you have any questions, or otherwise need to contact us, you can do so at customerservice@cwen.com

We reserve the right to update these Terms of Use from time to time at our discretion. If we do so, the updated version will be effective as soon as it is accessible. You are responsible for regularly reviewing these Terms of Use so that you are aware of any changes to them.

2. Purchasing products
You acknowledge that additional Terms of Sale apply to the sale of products on our website. If when you purchase products you choose to create an account you agree that you are responsible for all access to your account. Please keep your password confidential. We are not liable for any losses or damages you may experience from any failure to do so. You should notify us immediately if you suspect there has been unauthorised access to or use of your account and provide all reasonable assistance to bring an end to such unauthorised access or use.

3. Use of our website
You must not to (a) try to gain unauthorised access to our website or any networks, servers or computer systems connected to our website; (b) use our website in any manner that could damage, disable, overburden or impair our servers or networks or interfere with any other user’s use and enjoyment of our website; and/or (c) save to the extent expressly permitted by law and not capable of exclusion by law, copy, reproduce, redistribute, sell, create derivative works from, decompile, reverse engineer, or disassemble all or part of our website.

4. Copyright
The copyright in the content, images and information on our website belongs to us or our licensors. All rights are reserved. You can view and download the content, images and information for your own personal use but you cannot otherwise copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit, disseminate in any form whatsoever or use it without our permission. CWÉN is a trade mark registered in the UK with registered number UK 00003351870.

5. Availability
There may be occasions when access to our website may be interrupted, including for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment.

We reserve the right to remove any content or features from our website for any reason, without prior notice, and shall have no liability or responsibility to you in any manner whatsoever in such circumstances.

6. Advertisements and third party links
Our website may contain links to websites or apps operated by third parties. We do not have any influence or control over any such third party websites or apps and we are not responsible for and do not endorse any third party websites or apps or their availability or content.

We accept no responsibility for adverts contained within our website. If you agree to purchase goods and/or services from any third party who advertises on our website, you do so at your own risk. The advertiser, and not us, is responsible for such goods and/or services and if you have any questions or complaints in relation to them, you should contact the advertiser.

7. Liability and disclaimer – Your attention is particularly drawn to this section

To the extent permitted by law, no implied conditions, warranties or other terms, including any implied terms relating to satisfactory quality or fitness for any purpose, will apply to our website or our content. Please see our Terms of Sale for details of the warranties we give in respect of the products we sell.

Nothing in these Terms of Use shall be construed as excluding or limiting our liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation or for any other liability which cannot be excluded by English law.

8. General
If any provision of these Terms of Use is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force. Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English Courts.

Last updated: November 2020